Please see below a selection of customer comments, letters and emails that we have received over the years.
“I would like to express my thanks to all the team. All your receptionists are very nice and pleasant and have been unfailingly polite,caring and respectful over the years. I had an enjoyable time having my eyes sorted out for my new varifocals and i really love my new glasses. I think you have a great selection of frames to choose from and i appreciate how you invest in new equipment (such as the upgraded varifocal testing machine)and do not do a hard sell on different coatings etc.
You are consistently professional,caring and efficient,there is a world of difference between the level of service we experience from you and that which we experienced at the chain opticians in the past”
“There is a calm , friendly atmosphere and an air of experience which gives you great confidence.After all our eyes are truly precious.”
“11/10 for your quick response to dealing with my eye problem.”
“you`ve had a lot of changes since I was last here. Its amazing!! A very nice place to work”
“Thank you to everyone, you`ve all been very kind and understanding”
“Thank you for a thorough eye test Kelly, its the best test I`ve ever had”
“I love calling in to the practice as everyone is cheerful and helpful”
Before i had been tested for visual stress and dispensed with tinted lenses, i found it extremely hard to focus on words as they kept moving around and were unclear. The gaps in-between the words were of great distraction.All of my energy for reading was enforced on deciphering the word,trying my best to ignore the spaces in-between the letters and keep the letters still on the page.As a result my reading was extremely slow and full of mistakes and i became tired quickly.
The prescription tinted glasses were amazing! They made reading a breeze.The words were clear,there was no previous distractions which i had before. I began to read fluently, something which i had never done before. As all of my energy was not put into deciphering individual words, i could read for so much longer and mistakes became much less frequent. I felt over the moon. I knew i wasn`t stupid.They have given confidence both inside and outside of school.
The tinted glasses have been life changing. I have been able to achieve a First Class Honours in Ecology and Physical Geography at University.